Change motherboard on dell e623011/9/2022 ![]() ![]() NOTE: Ensure that the AC adapter that is connected to the computer meets the minimum wattage that is required for the computer to charge the battery. NOTE: Dell recommends using the original AC adapter that was shipped with the laptop. ![]() Verify that the laptop can recognize the AC adapter. To ensure that the Dell battery is getting charged correctly, the AC adapter must be working correctly. To learn more about hotkeys, see the User Manual of your Dell laptop.īattery-related issues can be caused due to an aging battery, battery reaching its end of life, AC adapter not working correctly, and so on. If your computer has this option, use it to enable charging. Some Dell laptops have an optional hotkey on the keyboard that will disable charging. NOTE: Check to see if there is a hotkey to disable the battery. However, the battery will charge outside the operating system (such as system BIOS or the one time boot menu).įigure 1: Plugged in, not charging message. I saw a video on how to remove it, and you have to take apart the entire lower portion of the laptop just to get to it.ĭell laptop shows the message " plugged in not charging" when you hover over the battery icon ( Figure 1). I now wonder if the problem is the power jack. The battery charged again only for the same problem to occur again later. I cut a bristle from a brush and poked and wiggled it around in the hole. Then I thought I'd try cleaning he hole for the signal pin. ![]() But the problem came back when I unplugged the charger from the wall socket and back about and hour later. So I cleaned both with a tooth brush and tried pulling up the metal contacts in the jack using a needle. I though that maybe there could be a problem with the charger or the power jack. I got a temporary solution to the problem, but I'm not sure what it means for this laptop. Laptops are rather small for me to take apart. I haven't tried re-seating the RAM sticks yet, but I'm hoping I don't have to do that. i got another one with the same wattage 90W 19.5v 4.62A but saw no change. I could not get the exact adapter that came with it. I tried to boot without the battery and it tries to start up but fails immediately and goes off like it lost power. The diagnostics screen shows that the charger is unknown. But it will also show that the power adapter wattage cannot be determined, battery may not charge. It will then power up and show that time and date is not set up plus a few others that come after a total loss of power. It will instead try and fail over and over until I turn it off from the power switch, then leave it for about 10-20 seconds and try again. So I tried the hard reboot and it fails to power up. I'd like to resolve this since it's generally in a usable condition and then give it away to a student as a beginners computer. I got a used Dell e6230 for now while I wait for another to arrive.īut the next day i noticed it was not charging and instead showed plugged in, not charging. ![]()
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